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Executive, Content Management

Company Description

At 10 Minute School, we aspire to build the education stack of Bangladesh with a belief in the limitless possibility of truly educated and skilled human beings. We are challenging the status quo through focusing on the missing experiences in the existing education system. The 10MS goal is to be the leading education brand in Bangladesh and beyond.

As the largest EdTech platform in Bangladesh, 10 Minute School provides a dynamic online platform for academic learning and upskilling, along with offline learning centres specializing in English Language Learning. We are constantly expanding our offline learning centres, with four centres currently operating in Dhaka. Beyond the capital, we have now expanded to Chittagong, serving over 2000 learners and are rapidly growing to reach more learners across Bangladesh. With a strong focus on delivering educational excellence and ensuring learner satisfaction, we impact over 10 million students every day across our platforms. Our growing team of 300+ employees works closely with more than 500+ educators and 2,500+ collaborators to make this possible. 10MS provides over 35,000 free pre-recorded video lessons, over 82,000 quizzes, and additional resources like model tests, eBooks, and lecture notes, covering the entire national curriculum. More importantly, we’re making quality education accessible to students across all backgrounds. Around 52% of our learners come from rural and semi-urban areas, and 34% of our students are girls who are now able to access learning like never before.

10MS is the fastest-growing learning platform in Bangladesh. We achieved the milestone in the  Pre-Series A funding round, raising Tk 61 crore with support from Conjunction Capital, Peak XV's Surge (previously Sequoia Capital India), and other prominent investors. This brings our total funding to Tk 78 crore, marking the highest seed-stage funding for a Bangladeshi startup.

Job Description

This role involves overseeing the regular scheduling of live classes, exams, and course listings, as well as ensuring the timely updating of content. The Executive will work closely with various teams, including Content, Quality Assurance and Control (QAC), and Engineering, to manage and publish content through the Content Management System (CMS) and other internal tools. This role also entails managing content backups, addressing user concerns, and providing critical feedback to improve internal systems. The Executive is integral to the coordination between content delivery and product requirements, ensuring that all content operations align with the organization's objectives and standards.

 

Salary: 25,000 - 30,000 BDT Employment Type: Full-time, Permanent

Department: Content (Operations)

Location: Mohakhali DOHS, Dhaka

Work Hours: 40 hours/ week (5 Days/week)

 

Key Responsibilities:

- Overseeing regular content listing operations such as scheduling live classes and exams, listing courses, and updating content for all product segments.

- Working closely with the Content Team to receive and deliver content for frontend listing.

- Coordinating with the Quality Assurance and Control (QAC) team to list and publish content that has been passed by the QAC process.

- Managing content-related operations using 10 Minute School's Content Management System (CMS), Customer Relationship Management (CRM), Teacher's Dashboard, CMS-360, Amazon's S3 Browser, and future internal products.

- Identifying and addressing user concerns and Providing feedback to improve the CMS, CRM, Teacher's Dashboard, and CMS-360 as needed.

- Backing up and managing all approved content using 10 Minute School's NAS (Network Attached Storage) system.

- Collaborating with the engineering team to suggest new features and resolve technical issues within 10 Minute School's internal products.

- Coordinating with the product team to ensure the proper fulfillment of product requirements.

Qualifications
- Bachelor's or Master's from any UGC-approved university (STEM Background)
- Knowledge of HTML, App Script, LaTeX/KaTex, or relevant programming language
- Proficient knowledge of G Suite & MS Excel, PowerPoint
- Excellent interpersonal as well as leadership skills and ability to inspire and motivate
- A strong display of proactivity, ownership, and responsibility
- Strong written and verbal communication and presentation skills
Additional Information

10MS is a fast-paced, growth driven company that looks for team members to grow with it by offering a generous total rewards package, flexible work environment and a start-up culture for fast professional development. No matter the location, or the role, every 10MS employee shares one mission: to transform education together! 

Employee Centric Policies

- Competitive compensation plans

- Weekly 2 days holiday

- Open Pantry: Free snacks and unlimited coffee

- Partially subsidized lunch - Two annual festival bonuses - Yearly salary review

- Annual Recognition and rewards programs

- Performance Bonus - Comprehensive group medical & life insurance

- Monthly and yearly team-building events with game nights!

- Comprehensive Leave Policy

- Flexible working hours

- Chance to work alongside our incredible team

- Enablement program and soft skill training to support internal career growth and development

Join us to transform education together. APPLY NOW! Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin or disability. 10MS is committed to a diverse and inclusive workplace