Company Description
At 10 Minute School, we aspire to build the education stack of Bangladesh with a belief in the limitless possibility of truly educated and skilled human beings. We are challenging the status quo through focusing on the missing experiences in the existing education system. The 10MS goal is to be the leading education brand in Bangladesh and beyond.
As the largest EdTech platform in Bangladesh, 10 Minute School provides a dynamic online platform for academic learning and upskilling, along with offline learning centres specializing in English Language Learning. We are constantly expanding our offline learning centres, with four centres currently operating in Dhaka. Beyond the capital, we have now expanded to Chittagong, serving over 2000 learners and are rapidly growing to reach more learners across Bangladesh. With a strong focus on delivering educational excellence and ensuring learner satisfaction, we impact over 10 million students every day across our platforms. Our growing team of 300+ employees works closely with more than 500+ educators and 2,500+ collaborators to make this possible. 10MS provides over 35,000 free pre-recorded video lessons, over 82,000 quizzes, and additional resources like model tests, eBooks, and lecture notes, covering the entire national curriculum. More importantly, we’re making quality education accessible to students across all backgrounds. Around 52% of our learners come from rural and semi-urban areas, and 34% of our students are girls who are now able to access learning like never before.
10MS is the fastest-growing learning platform in Bangladesh. We achieved the milestone in the Pre-Series A funding round, raising Tk 61 crore with support from Conjunction Capital, Peak XV's Surge (previously Sequoia Capital India), and other prominent investors. This brings our total funding to Tk 78 crore, marking the highest seed-stage funding for a Bangladeshi startup.
Job Description
The Front Desk Officer plays a pivotal role in maintaining the smooth operation of the designated offline centre by managing reception duties, maintaining teacher entry and exit records, and providing excellent customer service to potential consumers.
Salary: 18,000 BDT
Modality: Full-time, Permanent
Working Days: 6 Days/week
Working Hours: 48 hours/week
Location: Anywhere in Dhaka
Key Responsibilities:
- Greet and welcome visitors, students, and staff professionally and courteously.
- Manage the reception area, including answering phone calls, handling inquiries, and directing visitors to the appropriate department or personnel.
- Keep track of teacher entry and exit times, maintaining accurate records for attendance and payroll purposes.
- Coordinate with internal departments to facilitate smooth communication and resolve any visitor or staff queries promptly.
- Assist in scheduling appointments and managing meeting rooms as needed.
- Provide information about the organization's programs, services, and facilities to visitors and potential consumers.
- Handle incoming and outgoing mail, packages, and deliveries.
- Assist in administrative tasks such as data entry, filing, and maintaining office supplies inventory.
- Collaborate with other team members to ensure efficient front desk operations.
Qualifications
- Currently enrolled or graduated from any UGC-approved university in Bangladesh.
- Previous experience in a front desk, receptionist, or customer service role is advantageous.
- Strong organizational and multitasking abilities, with attention to detail.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook) and basic computer skills.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Customer-focused mindset with a commitment to delivering exceptional service.
Additional Information
10MS is a fast-paced, growth driven company that looks for team members to grow with it by offering a generous total rewards package, flexible work environment and a start-up culture for fast professional development. No matter the location, or the role, every 10MS employee shares one mission: to transform education together!
Employee Centric Policies
- Competitive compensation plans
- Open Pantry: Free snacks and unlimited coffee
- Partially subsidized lunch
- Monthly and yearly team-building events with game nights!
- Comprehensive Leave Policy
- Chance to work alongside our incredible team
- Enablement program and soft skill training to support internal career growth and development
Join us to transform education together. APPLY NOW!
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin or disability. 10MS is committed to a diverse and inclusive workplace
