Company Description
At 10 Minute School, we aspire to build the education stack of Bangladesh with a belief in the limitless possibility of truly educated and skilled human beings. We are challenging the status quo through focusing on the missing experiences in the existing education system. The 10MS goal is to be the leading education brand in Bangladesh and beyond.
As the largest EdTech platform in Bangladesh, 10 Minute School provides a dynamic online platform for academic learning and upskilling, along with offline learning centres specializing in English Language Learning. We are constantly expanding our offline learning centres, with four centres currently operating in Dhaka. Beyond the capital, we have now expanded to Chittagong, serving over 2000 learners and are rapidly growing to reach more learners across Bangladesh. With a strong focus on delivering educational excellence and ensuring learner satisfaction, we impact over 10 million students every day across our platforms. Our growing team of 300+ employees works closely with more than 500+ educators and 2,500+ collaborators to make this possible. 10MS provides over 35,000 free pre-recorded video lessons, over 82,000 quizzes, and additional resources like model tests, eBooks, and lecture notes, covering the entire national curriculum. More importantly, we’re making quality education accessible to students across all backgrounds. Around 52% of our learners come from rural and semi-urban areas, and 34% of our students are girls who are now able to access learning like never before.
10MS is the fastest-growing learning platform in Bangladesh. We achieved the milestone in the Pre-Series A funding round, raising Tk 61 crore with support from Conjunction Capital, Peak XV's Surge (previously Sequoia Capital India), and other prominent investors. This brings our total funding to Tk 78 crore, marking the highest seed-stage funding for a Bangladeshi startup.
Job Description
The Admission Officer plays a vital role in engaging with potential learners and their parents, providing guidance on program selection, facilitating the admissions process, and ensuring a smooth transition for learners into the learning center's programs.
Salary: 20,000 BDT + (sales incentive)
Modality: Full-time, Permanent
Working Days: 6 Days/week
Working Hours: 48 hours/week
Location: Anywhere in Dhaka
Key Responsibilities:
- Consult with prospective learners and parents to assess their educational needs and guide them in making informed decisions.
- Ensure effective communication regarding the organization's programs, services, and facilities, resolving queries promptly and professionally.
- Lead learners and parents through the complete admissions process, from submitting applications to scheduling assessments or interviews.
- Follow up with prospective learners to resolve any questions or doubts about the enrollment process, ensuring a smooth transition.
- Provide ongoing support to paid batch learners, ensuring satisfaction and maintaining strong relationships.
- Serve as the primary point of contact for learners and parents, including greeting visitors, handling inquiries, and ensuring smooth communication between departments.
- Oversee administrative tasks such as teacher attendance tracking, appointment scheduling, meeting room coordination, and maintaining office supply inventories.
Qualifications
- Currently enrolled or graduated from any UGC-approved university in Bangladesh
Previous experience in customer experience, telesales, or offline sales roles.
- Strong communication and interpersonal skills, with the ability to build rapport and establish trust with learners and parents.
- An empathetic approach to understanding the needs and concerns of prospective learners and their families.
- Excellent organizational and multitasking abilities, with attention to detail.
- Knowledge of educational programs, admissions processes, and academic requirements.
- Ability to work independently as well as collaboratively within a team.
- Proficiency in using CRM software and other technology tools for managing student inquiries and applications.
- Flexibility to work evenings and weekends as needed to accommodate student schedules and admissions events.
Additional Information
10MS is a fast-paced, growth driven company that looks for team members to grow with it by offering a generous total rewards package, flexible work environment and a start-up culture for fast professional development. No matter the location, or the role, every 10MS employee shares one mission: to transform education together!
Employee Centric Policies
- Competitive compensation plans
- Open Pantry: Free snacks and unlimited coffee
- Partially subsidized lunch
- Monthly and yearly team-building events with game nights!
- Comprehensive Leave Policy
- Chance to work alongside our incredible team
- Enablement program and soft skill training to support internal career growth and development
Join us to transform education together. APPLY NOW!
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin or disability. 10MS is committed to a diverse and inclusive workplace
