Company Description
At 10 Minute School, we aspire to build the education stack of Bangladesh with a belief in the limitless possibility of truly educated and skilled human beings. We are challenging the status quo through focusing on the missing experiences in the existing education system. The 10MS goal is to be the leading education brand in Bangladesh and beyond.
As the largest EdTech platform in Bangladesh, 10 Minute School provides a dynamic online platform for academic learning and upskilling, along with offline learning centers specializing in English Language Learning. We are constantly expanding our offline learning centers, with four centers currently operating in Dhaka. Beyond the capital, we have now expanded to Chittagong, serving over 2000 learners and are rapidly growing to reach more learners across Bangladesh. With a strong focus on delivering educational excellence and ensuring learner satisfaction, we impact over 10 million students every day across our platforms. Our growing team of 300+ employees works closely with more than 500+ educators and 2,500+ collaborators to make this possible. 10MS provides over 35,000 free pre-recorded video lessons, over 82,000 quizzes, and additional resources like model tests, eBooks, and lecture notes, covering the entire national curriculum. More importantly, we’re making quality education accessible to students across all backgrounds. Around 52% of our learners come from rural and semi-urban areas, and 34% of our students are girls who are now able to access learning like never before.
10MS is the fastest-growing learning platform in Bangladesh. We achieved the milestone in the Pre-Series A funding round, raising Tk 61 crore with support from Conjunction Capital, Peak XV's Surge (previously Sequoia Capital India), and other prominent investors. This brings our total funding to Tk 78 crore, marking the highest seed-stage funding for a Bangladeshi startup.
Job Description
The supports front desk operations and regularly follows up with paid students to ensure smooth service and strong engagement. The role also assists with admissions support and contributes to learner satisfaction and retention by achieving assigned CLM-related KPIs.
Salary: BDT 16,000
Modality: Temporary - 6 Months
Working Hours: 48 hours/week (6 Days/Week)
Department: Business (English)
Location: Mirpur & Uttara Learning Center
Key Responsibilities:
- Greet and welcome visitors, students, and staff professionally and courteously.
- Manage the reception area, including answering phone calls, handling inquiries, and directing visitors to the appropriate department or personnel.
- Keep track of teacher entry and exit times, maintaining accurate records for attendance and payroll purposes.
- Coordinate with internal departments to facilitate smooth communication and resolve any visitor or staff queries promptly.
- Assist in scheduling appointments and managing meeting rooms as needed.
- Provide information about the organization's programs, services, and facilities to visitors and potential consumers.
- Handle incoming and outgoing mail, packages, and deliveries.
- Assist in administrative tasks such as data entry, filing, and maintaining office supplies inventory.
- Collaborate with other team members to ensure efficient front desk operations.
