- Manage end-to-end university application submissions for assigned student files, ensuring accuracy and adherence to institutional and program-specific requirements.
- Liaise with universities and partner platforms for application updates, offer status, and resolution of documentation queries, maintaining consistent follow-up until closure.
- Prepare or guide students in drafting Statements of Purpose (SOPs), study plans, and other application documents tailored to individual student profiles.
- Manage receipt, verification, and organization of offer letters and supporting documents, ensuring students have a clear and complete file at every stage.
- Prepare and submit visa files in line with country-specific requirements, ensuring all documentation meets compliance and quality standards before submission.
- Coordinate pre-departure documentation for students, ensuring readiness ahead of travel and enrollment deadlines.
- Conduct interview training and mock sessions to prepare students for visa and university interviews, providing feedback to improve readiness.
- Maintain accurate, up-to-date records of application status, visa progress, and document tracking for all active student files.
- Ensure timely handoffs and communication with internal teams (counselling, operations) to maintain a seamless post-file-opening experience for students.