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Trainee Admission Officer, Sales (Learning Centre) - Chittagong

Company Description

At 10 Minute School, we aspire to build the education stack of Bangladesh with a belief in the limitless possibilities of truly educated and skilled human beings. We are challenging the status quo by focusing on the missing experiences in the existing education system. The 10MS goal is to be the leading education brand in Bangladesh and beyond.

10MS is the fastest-growing learning platform in Bangladesh. We achieved the milestone in the  Pre-Series A funding round, raising Tk 61 crore with support from Conjunction Capital, Peak XV's Surge (previously Sequoia Capital India), and other prominent investors. This brings our total funding to Tk 78 crore, marking the highest seed-stage funding for a Bangladeshi startup.

Job Description

The Trainee Admission Officer plays a vital role in engaging with potential learners and their parents, providing guidance on program selection, facilitating the admissions process, and ensuring a smooth transition for learners into the Learning Center's programs.

Salary: BDT 16,000+Regional Sales Incentive Modality: Temporary - 6 Months Working Hours: 48 hours/week (6 Days/Week) Department: Sales (Learning Centre) Location: Anywhere in Dhaka and Chittagong

 

Key Responsibilities:

- Consult with prospective learners and parents to assess their educational needs and guide them in making informed decisions.

- Ensure effective communication regarding the organization's programs, services, and facilities, resolving queries promptly and professionally.

- Lead learners and parents through the complete admissions process, from submitting applications to scheduling assessments or interviews.

- Follow up with prospective learners to resolve any questions or doubts about the enrollment process, ensuring a smooth transition.

- Provide ongoing support to paid batch learners, ensuring satisfaction and maintaining strong relationships.

- Serve as the primary point of contact for learners and parents, including greeting visitors, handling inquiries, and ensuring smooth communication between departments.

- Oversee administrative tasks such as teacher attendance tracking, appointment scheduling, meeting room coordination, and maintaining office supply inventories.

Qualifications
- Currently enrolled or graduated from any UGC-approved university in Bangladesh
- Previous experience in customer experience, telesales, or offline sales roles.
- Strong communication and interpersonal skills, with the ability to build rapport and establish trust with learners and parents.
- An empathetic approach to understanding the needs and concerns of prospective learners and their families.
- Excellent organizational and multitasking abilities, with attention to detail.
- Knowledge of educational programs, admissions processes, and academic requirements.
- Ability to work independently as well as collaboratively within a team.
- Proficiency in using CRM software and other technology tools for managing student inquiries and applications.
Career Progression
Upon successful completion of the six-month tenure, Trainee Admission Officers will be considered for permanent placement as Admission Officers, subject to vacancies, with further opportunities for advancement within the Learning Centre.
Additional Information

10MS is a fast-paced, growth-driven company that looks for team members to grow with it by offering a generous total rewards package, flexible work environment, and a start-up culture for fast professional development. No matter the location or the role, every 10MS employee shares one mission: to transform education together! 

Employee Centric Policies

- Weekly 1 day holiday

- Open Pantry: Free snacks and unlimited coffee

- Comprehensive Leave Policy

- Flexible working hours

- Chance to work alongside our incredible team

- Enablement program and soft skill training to support internal career growth and development

Join us to transform education together. APPLY NOW! Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin or disability. 10MS is committed to a diverse and inclusive workplace