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Executive, Student Counsellor

Company Description

At 10 Minute School, we aspire to build the education stack of Bangladesh with a belief in the limitless possibility of truly educated and skilled human beings. We are challenging the status quo through focusing on the missing experiences in the existing education system. The 10MS goal is to be the leading education brand in Bangladesh and beyond.

As the largest EdTech platform in Bangladesh, 10 Minute School provides a dynamic online platform for academic learning and upskilling, along with offline learning centres specializing in English Language Learning. We are constantly expanding our offline learning centres, with four centres currently operating in Dhaka. Beyond the capital, we have now expanded to Chittagong, serving over 2000 learners and are rapidly growing to reach more learners across Bangladesh. With a strong focus on delivering educational excellence and ensuring learner satisfaction, we impact over 10 million students every day across our platforms. Our growing team of 300+ employees works closely with more than 500+ educators and 2,500+ collaborators to make this possible. 10MS provides over 35,000 free pre-recorded video lessons, over 82,000 quizzes, and additional resources like model tests, eBooks, and lecture notes, covering the entire national curriculum. More importantly, we’re making quality education accessible to students across all backgrounds. Around 52% of our learners come from rural and semi-urban areas, and 34% of our students are girls who are now able to access learning like never before.

10MS is the fastest-growing learning platform in Bangladesh. We achieved the milestone in the  Pre-Series A funding round, raising Tk 61 crore with support from Conjunction Capital, Peak XV's Surge (previously Sequoia Capital India), and other prominent investors. This brings our total funding to Tk 78 crore, marking the highest seed-stage funding for a Bangladeshi startup.

Job Description

The Student Counsellor will serve as the primary point of contact for prospective and current students. The role involves guiding students through their academic journey, assisting with course selection, explaining career pathways, and ensuring a smooth enrollment process. This is a target-oriented role that combines empathy with administrative efficiency.

 

Salary: BDT 30,000 - BDT 35,000 Employment Type: Full-time, Permanent

Department: Marketing

Location: Mohakhali DOHS, Dhaka

Work Hours: 48 hours/ week (6 Days/week)

 

Key Responsibilities:

- Conduct one-on-one counseling sessions (in-person or telephonic) to understand students' academic backgrounds and career aspirations.

- Provide detailed information regarding course curriculum, eligibility criteria, fees, and scholarship opportunities.

- Proactively follow up with leads generated through marketing channels to convert inquiries into admissions. - Manage the visa application process.

- Assist students in the step-by-step application process, ensuring all documentation is accurate and submitted on time.

- Coordinate with the aggregators to track application status and provide timely updates to students.

- Maintain an organized database of all student interactions and lead statuses using CRM software.


Qualifications
- Bachelor's degree from any UGC-approved university (STEM Background)
- 1–2 years of proven experience in student counseling.
- Proficient knowledge of G-Suites (Doc, Spreadsheed, Slides etc)
- High level of patience, empathy, and a "student-first" mindset. - Ability to work under targets in a fast-paced environment.
- Strong written and verbal communication and presentation skills
Additional Information

10MS is a fast-paced, growth driven company that looks for team members to grow with it by offering a generous total rewards package, flexible work environment and a start-up culture for fast professional development. No matter the location, or the role, every 10MS employee shares one mission: to transform education together! 

Employee Centric Policies

- Competitive compensation plans

- Open Pantry: Free snacks and unlimited coffee

- Partially subsidized lunch - Two annual festival bonuses - Yearly salary review

- Annual Recognition and rewards programs

- Performance Bonus - Comprehensive group medical & life insurance for you and dependents

- Monthly and yearly team-building events with game nights!

- Comprehensive Leave Policy

- Flexible working hours

- Chance to work alongside our incredible team

- Enablement program and soft skill training to support internal career growth and development

Join us to transform education together. APPLY NOW! Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin or disability. 10MS is committed to a diverse and inclusive workplace